FAQ

How long does shipping take?

Orders are generally processed within 1–3 business days after payment confirmation.

Estimated delivery time:

10–20 business days after shipment

Delivery times may vary depending on destination, customs processing, weather conditions, or carrier delays.


Do you offer free shipping?

Yes.

We provide:

Free standard shipping on orders over $49.

For orders below this amount, shipping fees will be calculated during checkout.


How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

If you cannot locate your tracking information, please contact our customer support team.


Can I change or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible.

Orders that have already entered the fulfillment or shipping process may not be able to be changed.


What if my item arrives damaged?

If your product arrives damaged, defective, or incorrect, please contact us with your order number and supporting photos or videos.

We will review your request and provide an appropriate solution.